At Animal Guard we are delighted to provide a FREE delivery service on all orders over €29 to all our customers on the island of Ireland. All small orders under €29 are dispatched with An Post at a standard rate of €5.95.

Orders to all other locations are charged at a flat rate of €12.95.

All orders are dispatched with An Post.

An Post Delivery: 1-2 working days.

An Post Delivery: 2-5 working days.

An Post Delivery: 3-10 working days.

An Post Delivery: 7-21 working days.

We dispatch all international orders by standard Airmail with An Post. We can also provide shipping Via Courier (DHL, TNT, UPS) at the customers expense, If you wish for your order to be sent out with a Courier please let us know via email info@animalguard.ie.

Once you have placed your order you will receive a confirmation email from us. You will receive another email stating that your order is now dispatched with An Post.

All orders are processed Monday-Friday 9am-6pm.

All orders are dispatched with An Post daily by 4pm Monday-Friday.

Daily cut off time with An Post is 3:45pm. Orders placed after 3:45pm will be dispatched on the next working day.

If for any reason we have a stock, size or colour issue with any of your products, we will notify you by email/phone.

If you have any queries regarding your order, call us on 057 8757872 Monday to Friday – 9am-6pm – or email us on info@animalguard.ie.

If you change your mind or are not happy with your purchase, you may return it to us within 7-10 working days. All items being returned must be unused and in their original packaging.

Returns Address:

Animal Guard, Redhill. Ballyroan, Portlaoise, Co. Laois, Ireland, R32 W2A2

*Faulty goods* If the goods are faulty or damaged when you receive them, you must let us know either by phone or email within 48 hours. We will then ask you to return the damaged/faulty goods to us in exchange for a replacement or full refund.

Once the returned products have been received back to us in perfect re-sellable condition, we will issue the refund back onto the original payment card/gateway. The payment will leave our bank account straight away, but depending on the bank/payment method, this can take up to 10 working days for it to clear. This delay is totally at your banks discretion.

If you have any feedback on how we can serve you better, stock new products or improve our service in anyway please do contact us as we would love to hear from you!

• By email: info@animalguard.ie
• By phone: 057 8757872
• In writing: Animal Guard, Redhills, Ballyroan, Portlaoise, Co. Laois, Ireland